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  1. Call Centre Advisor

    Posted 4 days ago by Pertemps Glasgow

    Salary:
    £23,000 - £23,500/annum
    Location:
    Kilmarnock
    Job Type:
    Permanent

    Delivering strong Customer Service, both inbound and outbound calls to resolve customer queries. Create strong and trustworthy relationships with customers. Navigate and update relevant systems with customer information. Work to achieve set KPIs, ensuring these are met on a weekly basis. … more

    Apply Now
  2. Call Centre Advisor

    Posted a week ago by Meriden Media

    Salary:
    £23,000 - £23,500/annum
    Location:
    KA1, Kilmarnock, East Ayrshire
    Job Type:
    Permanent

    Delivering strong Customer Service, both inbound and outbound calls to resolve customer queries. Create strong and trustworthy relationships with customers. Navigate and update relevant systems with customer information. Work to achieve set KPIs, ensuring these are met on a weekly basis. … more

    Apply Now
  3. Work from Home Online

    Posted 31/05/2024 by 925 Home Jobs

    Featured job Remote job Quick apply
    Location:
    Nationwide
    Job Type:
    Contract, Part Time, Permanent, Temporary

    NO ONE is excluded regardless of experience or qualifications, only a will to learn and follow simple instructions online as we welcome prospects from all sectors including sales, administration assistant, customer service, cleaning, warehouse, delivery drivers, retail, call centremore

  4. Customer Services

    Posted a week ago by Pertemps Glasgow

    Salary:
    £11.77/hour
    Location:
    Glasgow
    Job Type:
    Temporary

    We are recruiting for a number of call centre-based Customer Service Advisors. July Starts. Based in office. Springburn Glasgow. 37.5 hrs per week (Full Flexibility required. Excellent transport links and free parking. Great onsite facilities. Full training provided. This is a 12 … more

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  5. Customer Service Representative - Nightshift

    Posted 3 days ago by City Facilities Management

    Salary:
    £26,600/annum
    Location:
    G5, Glasgow, Glasgow City
    Job Type:
    Permanent

    To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries. Monitor and manage new calls with a high focus on response times whilst following the call scripts … more

    Apply Now
  6. Process assistant

    Posted today by Berry Recruitment

    Salary:
    £12/hour
    Location:
    Edinburgh
    Job Type:
    Temporary

    Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and … more

    Apply Now
  7. Outbound Caller

    Posted today by The Recruitment Co.

    Salary:
    £10.42/hour
    Location:
    Leith, Edinburgh
    Job Type:
    Temporary

    We are looking for people to call the general public and collect data for the General Election on the 4th July. £50 attendance bonus for doing a full shift. Free food and drink will be available for everyone on site that day. You will be available for a training and assessment day prior to … more

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  8. Electrical maintenance engineer

    Posted a week ago by 4Recruitment Services

    Salary:
    £20.53 - £24/hour
    Location:
    Glasgow
    Job Type:
    Temporary

    Location – Glasgow, G51 (near Queen Elizabeth Hosp/Braehead Shopping Centre. Environment – Commercial Building (static. Standard Working - Monday to Friday, 8am till 5pm. Rate - £20.53ph PAYE or £24.00ph via umbrella (no cis/ltd. Starting – ASAP. Duration – on-going temporary contract. … more

    Apply Now
  9. Customer Service Team Leader (Mat Cover)

    Posted 4 days ago by Cross Resourcing

    Location:
    Selkirk, The Scottish Borders
    Job Type:
    Contract

    Monitor calls including length, wraps and volumes. Call listening to ensure quality. Carrying out 121's and performance reviews. Completing reports for Management. What you'll need. Prior experience in a Customer Service Manager role, ideally within the Housing Sector. Solid more

    Apply Now
  10. Customer Experience Manager

    Posted 4 days ago by Tall Grass Recruitment

    Salary:
    £38,000 - £40,000/annum + Bonus
    Location:
    Stockbridge, City of Edinburgh
    Job Type:
    Permanent

    Experience: Preferably has experience in call centre management, particularly within a banking or financial services environment, to efficiently manage telephone operations and improve CRM sales skills. Strong Character: Must possess strong leadership qualities to handle challenges … more

    Apply Now
  11. Customer Service

    Posted 29/05/2024 by Search

    Remote job
    Salary:
    £25,800/annum
    Location:
    Edinburgh
    Job Type:
    Permanent

    As a customer service advisor you will be offering the highest level of assistance within their Omni -Channel Contact Centre via telephone, live chat and emails to aid the customer through the purchasing journey, whilst liaising with their network partners and suppliers. If you have a … more

    Apply Now
  12. Customer Service Senior Team Leader

    Posted 4 days ago by Hays Business Support

    Location:
    Scottish Borders
    Job Type:
    Temporary

    Managing 17 employees in the contact centre team. Managing performance of customer service employees on a daily basis. Ensuring targets are met and performance is on track. Delivering on outcomes. Working with various stakeholders and departments across the organisation. Helping with more

    Apply Now
  13. Helpdesk Team Leader

    Posted a week ago by Anderson Knight

    Salary:
    £28,000/annum
    Location:
    G5, Dennistoun, Glasgow City
    Job Type:
    Permanent

    Previous experience in leading a team in a contact centre, call centre, or helpdesk environment. Company benefits. 33 days (6.6weeks) paid holiday for a full-time contract. 37.5 hrs per week – Informal hybrid working. Free on-site parking. Subsidised canteen facilities & … more

    Apply Now
  14. Collections Agent

    Posted a week ago by Pertemps Glasgow

    Salary:
    £23,000 - £23,500/annum
    Location:
    Kilmarnock
    Job Type:
    Permanent

    Delivering strong Customer Service, both inbound and outbound calls to resolve customer queries. Create strong and trustworthy relationships with customers. Navigate and update relevant systems with customer information. Work to achieve set KPIs, ensuring these are met on a weekly basis. … more

    Apply Now
  15. Customer Service Adviser (Evening Shifts)

    Posted 3 days ago by Adecco

    Remote job
    Salary:
    £12.10 - £18.15/hour Enhanced: £14.15; Overtime: £18.15
    Location:
    Dundee
    Job Type:
    Temporary

    They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life … more

    Apply Now
  16. Sales Executive

    Posted a week ago by Search

    Location:
    Glasgow
    Job Type:
    Permanent

    Location - Glasgow City Centre. Salary - £23k - £27k plus uncapped bonus. Are you looking for a new step into your career with massive progression opportunities. Would you like to earn an uncapped & competitive bonus and join one of the largest international healthcare insurance companies … more

    Apply Now
  17. Customer Service Advisor - Perth

    Posted 6 days ago by Tate

    Remote job
    Salary:
    £14.02/hour
    Location:
    Perth, Perth & Kinross
    Job Type:
    Contract, Temporary

    Telephony experience is essential for this role, contact centre experience would be advantageous. This is a fast-paced role handling between 40-50 call a day, the right person has to be comfortable handling those volumes daily. Please be aware this advert will remain open until the … more

    Apply Now
  18. Customer Service

    Posted a week ago by Search

    Salary:
    £13.19 - £13.20/hour
    Location:
    Edinburgh
    Job Type:
    Temporary

    Our client is looking to recruit Customer Service Advisors for our successful Customer Engagement Centre. Successful candidates will be assisting our valued customers through a combination of inbound and outbound phone calls and through email channels; ensuring all aspects of a … more

    Apply Now
  19. Legal Administrator

    Posted 22/05/2024 by Office Angels

    Salary:
    £25,000 - £27,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Location: Glasgow City Centre. Contract Details: Permanent, Full Time. Salary: £25,000 - £27,000 per year (depending on experience. About Our Client. Our client is a well-established legal organisation based in Glasgow City Centre. They pride themselves on providing exceptional … more

    Apply Now
  20. Junior Recruitment Consultant

    Posted 23/05/2024 by Search

    Salary:
    £24,000 - £30,000/annum
    Location:
    Edinburgh
    Job Type:
    Permanent

    Through a period of sustained growth, Search are looking for Junior Recruitment Consultants to join our Commercial teams - Business Support and Call & Contact Centre. Our Commercial teams provide recruitment solutions to clients across Scotland, sourcing talent for a variety of … more

    Apply Now
  21. Sales Assistant

    Posted today by Verisure Services (UK) Limited

    Featured job Quick apply Video job
    Salary:
    £25,000 - £60,000/annum commission
    Location:
    Nationwide
    Job Type:
    Permanent

    You will also receive warm leads sourced from our call centre and your responsibility is to efficiently convert these leads into successful sales. Previous experience in sales or retail is desirable but not essential. Full training will be provided. Vital requirements include a … more

  22. Business Energy | Collections Customer Service Advisor

    Posted a week ago by Guidant Global

    Remote job
    Salary:
    £14.02/hour
    Location:
    Perth, Perth & Kinross
    Job Type:
    Contract

    Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact centre environment. This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances … more

    Apply Now
  23. Customer Service Advisor

    Posted a week ago by Avenue Scotland - FALKIRK

    Salary:
    £26,000/annum
    Location:
    Glenrothes, Fife
    Job Type:
    Permanent

    This is a fantastic opportunity to work within a professional Contact Centre for highly motivated, sales and service focused individuals. You will report to the Customer Service Manager to provide an outstanding, reliable and continually improving service that exceeds customer expectations. … more

    Apply Now
  24. Operations Administrator (Hybrid)

    Posted 29/05/2024 by Search

    Remote job
    Location:
    Glasgow
    Job Type:
    Permanent

    Handling telephone calls and addressing customer and client queries. Managing customer communications via email and letter. Processing loan applications and managing customer and client payments. Overseeing various banking processes, including BACS, DD postings, cancellations, and … more

    Apply Now
  25. Manage Service Analyst

    Posted 21/05/2024 by FPSG

    Remote job
    Location:
    West Lothian
    Job Type:
    Permanent

    Facilitating communication between data centres and customers. Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication. Meeting operational SLA's. Support the Head of Enterprise Operations with daily … more

    Apply Now

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