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Posted 4 days ago by Be-IT Resourcing Ltd
Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more
Posted 3 days ago by Be-IT Resourcing Ltd
Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more
