Customer Services jobs in City of Glasgow

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  1. Senior Implementation Consultant- Banner SIS

    Posted a week ago by Acuro Associates Ltd

    Salary:
    £45,000 - £62,000/annum plus bonus and excellent benefits
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    Remote based role based anywhere in the UK with up to 25% travel to customer sites. Salary between £45- £62K depending on experience plus bonus and excellent company benefits. My client is a higher education technology consultancy who are looking to grow their team in the UK. They are … more

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  2. Head Of Quality

    Posted 3 days ago by Stem Recruitment

    Location:
    G69, Muirhead, North Lanarkshire
    Job Type:
    Permanent

    This is a newly created opportunity to join the Quality department and lead the team that ensures that products, services, and processes meet or exceed the established standards and requirements to best service our customers. Responsibilities. Provide leadership on quality … more

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  3. Service Delivery Manager

    Posted a week ago by Nine Twenty

    Salary:
    £55,000 - £60,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    Fantastic opportunity for an experienced Service Delivery Manager to join a market leading technology company in Glasgow. This is a hybrid role with 3 days in the office, and 2 days from home. The role will be focused on maintaining and improving customer satisfaction to aid the … more

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  4. Application Support - Shift Lead

    Posted 2 days ago by Be-IT Resourcing Ltd

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more

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  5. Application Support Engineer

    Posted yesterday by Be-IT Resourcing Ltd

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more

    Apply Now
  6. CRM Analyst

    Posted 2 weeks ago by Head Resourcing

    Remote job
    Salary:
    £36,500 - £42,000/annum Pension and more
    Location:
    Glasgow
    Job Type:
    Permanent

    Citizen Developers utilise their Customer Service and/or Back Office knowledge and creativity to boost operational efficiency, innovate business processes, and spearhead digital transformation initiatives. Key Responsibilities. Solution Design: Partner with business stakeholders to … more

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  7. Helpdesk Coordinator

    Posted a week ago by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  8. 3rd Line Support Engineer

    Posted a week ago by Nine Twenty

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and … more

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