Customer Services jobs in City of Glasgow

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customer services City of Glasgow (up to 15 miles) £30,001 - £40,000 IT Posted in the last 3 days Clear all

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  1. Application Support - Shift Lead

    Posted 10 hours ago by Be-IT Resourcing Ltd

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more

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