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Posted today by Stem Recruitment
This is a newly created opportunity to join the Quality department and lead the team that ensures that products, services, and processes meet or exceed the established standards and requirements to best service our customers. Responsibilities. Provide leadership on quality … more
Posted today by Be-IT Resourcing Ltd
Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more
