Permanent Customer Services jobs in Strathclyde

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customer services Strathclyde (up to 15 miles) £30,001 - £40,000 IT Permanent Posted in the last 3 days Clear all

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  1. Application Support - Shift Lead

    Posted 2 hours ago by Be-IT Resourcing Ltd

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more

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