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Posted 2 days ago by North
As Service Desk Administrator you will be responsible for. Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met … more
Posted 8 hours ago by Realise Recruitment
Service Desk Administrator. From £25,000, negotiable. We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively … more
Posted 2 days ago by Pertemps Glasgow
You must be keen to learn with excellent customer service skills. This role will be working on a rotational shift basis so you must be available to work weekends and evenings. The role of Helpdesk Customer Service Advisor is a key position and responsibilities in … more
Posted 11 hours ago by Search
The successful candidate will play a crucial role in providing administrative support to their customer service team. Key Responsibilities. Liaise with customers to ensure efficient order processing and shipment coordination. Input and update customer information … more
Posted 2 days ago by CBSbutler Holdings Limited trading as CBSbutler
Supporting one of our clients based from the site in Edinburgh, resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. Primary role requirements. Responsible for … more
Posted by esure
We're transforming the way we manage and deliver technology service at esure to improve the service we give our customers and colleagues in a more progressive and agile way centred on new processes, modern tooling, and automation. We're looking for a Technical Operations …
Posted 2 days ago by Be-IT Resourcing Ltd
Leadership: Lead a talented technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure and deliver exceptional customer < … more
Posted 7 hours ago by MDH Recruitment Ltd
The team is made up of skilled professionals who are passionate about technology and committed to delivering the best possible service to their clients. About the Role. As a Business Development Manager, you will be responsible for converting solid warm leads and new business opportunities … more
Posted 2 days ago by IMT Resourcing Solutions
Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience. Ideally experience in an IT Support role carrying out 1st line. Familiarity with ticketing systems and troubleshooting issues with hardware and software. Experience with … more
Posted 2 days ago by SRS Group Holdings Ltd
Our Client's success has been built on consistency in the quality of their timber, timber products, and their excellent customer service along with their comprehensive involvement in the sector, continually growing and expanding the company and their industry knowledge. They have … more
Posted yesterday by Highland Spring Group
Are you someone who is passionate about Quality and providing a good service.. At Highland Spring we are looking a Quality Leader who will be responsible for ensuring our customers technical requirements are met to a high quality standard. You will be an integral part of our … more
Posted yesterday by Version 1
As a Data Solution Architect you will be expected to take an architecture lead role on our client's solution delivery engagements, with high levels of customer engagement. This will involve ongoing analysis of business requirements throughout the lifetime of the service. Candidates … more
Posted today by Hays Technology
The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through … more
Posted 7 hours ago by FTH Hire Group
Account management of key Customers. Answering Inbound calls from both potential and existing customers. Take and process orders in an accurate manner. Research, develop and deliver customer account proposals and agreements. Manage growth and development of Active Key … more
Posted just now by Cathcart Technology
This is a brand new position, created in order to help to develop internal software and to continue to modernise their cloud and data services. Sitting within a team of roughly 50 Software Developers, you will report into the Senior Product Owner and will be involved in making a number of " … more
Posted today by Nine Twenty
This includes responsibility for delivering a best-in-class customer service delivery model, whilst adhering to internal SLA's and objectives. Main responsibilities. IT Helpdesk Support. Responsible for the end-to-end management of IT Helpdesk Tickets, including fielding support … more
Posted today by esure
We're transforming the way we manage and deliver technology service at esure to improve the service we give our customers and colleagues in a more progressive and agile way centred on new processes, modern tooling, and automation. We're looking for a Technical Operations … more
Posted yesterday by Grampian Housing
An exciting opportunity has arisen within the IT Team of Corporate Services. We are looking for a driven and enthusiastic individual to fill the post of Assistant Business Process Analyst. In this role you will use and develop your skills to assist the Business Process Analyst in the … more
Posted yesterday by TPS
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and … more
Posted 2 days ago by Raytheon
This role is responsible for supporting and maintaining the full application life cycle and day-to-day operation along with servicing any new business requirements / configuration changes and new stand-ups, utilising industry standard best practice. It will also play a major part in … more
Posted 2 days ago by Technology Services Group
Legacy TSG services and systems into cloud native solutions delivered in a repeatable fashion, following an agile software delivery methodology. TSGs current approach to the build and delivery of Microsoft technology hosted platforms by replacing manual approaches with automated solutions. … more
