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  1. Service Delivery Manager

    Posted yesterday by Nine Twenty

    Salary:
    £50,000 - £60,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    As owner of the escalation process the Service Delivery Manager will take ownership of. major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review. Analyse service incidents, looking at performance metrics, trends and root … more

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