Customer Services jobs

Displaying 1-58 of 58 jobs

Refine search

Your current filters

Remove search filter customer services Remove search filter IT Clear all Clear all filters

The position you are looking for is no longer available, but here are some similar jobs that might interest you

  1. Customer Service Manager

    Posted a week ago by FuseBox

    Salary:
    £30,000/annum
    Location:
    Kilmarnock, East Ayrshire
    Job Type:
    Permanent

    Customer Service Manager Ready to start on an opportunity for a fast-growing UK circuit protection company. We are looking for an enthusiastic, dynamic, self-motivated Customer Service Manager to manage a team of 2, in a fast-paced sales office at the heart of the … more

    Apply Now
  2. Customer Service Manager

    Posted 2 days ago by Search

    Salary:
    £37,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Customer Service Manager. Location - South Lanarkshire. Salary - £37k - £45k. My client is looking for an experienced Customer Service Manager to join their Global business to lead and grow the team as they take their customers through the best journey. … more

    Apply Now
  3. Helpdesk Customer Service Assistant

    Posted 3 days ago by Manpower UK Ltd

    Salary:
    £14.14/hour
    Location:
    Glasgow
    Job Type:
    Temporary

    Manpower are recruiting for a Helpdesk Customer Service Assistant to work for one of our well known clients based in the City Centre of Glasgow. Estates Services continually develops its enhanced customer relationship management strategy, encompassing its wide … more

    Apply Now
  4. Customer Sales & Service Manager

    Posted 2 days ago by Stafffinders

    Salary:
    £25,000 - £30,000/annum
    Location:
    Paisley, Renfrewshire
    Job Type:
    Permanent

    We are currently seeking a Customer Sales & Service Manager to join our highly successful Paisley-based client, where you will play an integral role within a friendly and fast-paced team. What you will get in your new role. An attractive salary of £25,000 to £30,000 per annum. … more

    Apply Now
  5. Systems Administrator

    Posted 02/04/2024 by Sims Lifecycle Services

    Location:
    DG2, Newbridge, Dumfries and Galloway
    Job Type:
    Permanent

    Working in either Stalybridge, Staines or Dumfries, the successful candidate will be part of a team working under the supervision of a knowledgeable and supportive IT Service Manager. This is a 6 month FTC assignment. Key Responsibilities. Build and repair systems; loads operating systems … more

    Apply Now
  6. Food Services Manager

    Posted yesterday by PDA Search & Selection

    Location:
    Alexandria, West Dunbartonshire
    Job Type:
    Permanent

    Job Title: Food Services Manager. Location: Alexandria. Hours: 39 hours per week. Shift Patterns: 5 days out of 7 (weekend work included. Salary: Competitive. An excellent opportunity has presented itself to join our client, as their Food Services Manager. An industry leader in the … more

    Apply Now
  7. Food Services Manager

    Posted 05/04/2024 by PDA Search & Selection

    Location:
    Fort William, Highland
    Job Type:
    Permanent

    Job Title: Food Services Manager. Location: Fort William. Hours: 39 hours per week. Shift Patterns: 5 days out of 7 (weekend work included. Salary: Competitive. An excellent opportunity has presented itself to join our client, as their Food Services Manager. An industry leader in … more

    Apply Now
  8. Business Development Manager

    Posted 02/04/2024 by TUNAP (UK) Limited

    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    TUNAP (UK) Limited inspires customers and employees with innovative developments and solutions based on chemistry for the automotive industry. Experienced consultants are required to promote TUNAP problem-solving chemicals and workshop consumables to the automotive aftersales market. The … more

    Apply Now
  9. Senior Azure Cloud Engineer - Remote

    Posted 09/04/2024 by Nigel Frank International

    Remote job
    Salary:
    £60,000 - £70,000/annum
    Location:
    Edinburgh
    Job Type:
    Permanent

    A Microsoft Solutions Partner who are experiencing a sustained period of growth, are looking for a Senior Azure Cloud Engineer to join their team on a remote-basis, with some occasional travel to customer sites when required. This organisation help their customers to successfully … more

    Apply Now
  10. Project / Services Manager

    Posted 28/03/2024 by Kinetic PLC

    Salary:
    £25 - £30/hour
    Location:
    Aberdeen
    Job Type:
    Temporary

    Kinetic are seeking to recruit an experienced Project/ Services Manager for a 6 Month FTC in Aberdeen. Project/Service Manager. As a Project Manager you will develop, coordinate, and lead a project team for Service Repair projects inclusive of the responsibility for the … more

    Apply Now
  11. Specialist Support Analyst

    Posted a week ago by Anderson Knight

    Salary:
    £23,000 - £25,000/annum
    Location:
    G3, Stobcross (historical), Glasgow City
    Job Type:
    Permanent

    Anderson Knight working with a leading organisation within the financial services industry. We are currently looking to onboard a Specialist Support Analyst, reporting to the Head of Collections on a full-time hybrid basis. The main responsibilities include supporting customers who … more

    Apply Now
  12. Corporate Services Manager

    Posted a week ago by Anderson Knight

    Location:
    Clydebank, West Dunbartonshire
    Job Type:
    Permanent

    They're currently looking to recruit a Corporate Services Manager. Focusing on financial, supplier and administrative areas of the business. Responsibilities and Accountability. Drive continuous improvement and efficiencies. Foster a culture of service excellence and savings. … more

    Apply Now
  13. Manage Service Analyst

    Posted yesterday by FPSG

    Remote job
    Location:
    East Lothian
    Job Type:
    Permanent

    Manage Service Analyst. Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes … more

    Apply Now
  14. Temporary Administrator (SAP Experience Required)

    Posted 03/04/2024 by Escape

    Salary:
    £23,000/annum
    Location:
    Stirling
    Job Type:
    Temporary

    Escape Recruitment Services are currently recruiting for our client, who are based in the Stirling area, recruit an Administrator to provide temporary support for a specific projected estimated to last 3 to 6 months. Based within the Customer Service team, you will provide … more

    Apply Now
  15. Administrator (SAP Experience Required)

    Posted 5 hours ago by Escape

    Salary:
    £23,000 - £25,000/annum
    Location:
    Stirling
    Job Type:
    Temporary

    Escape Recruitment Services are currently recruiting for our client, who are based in the Stirling area, recruit an Administrator to provide temporary support for a specific projected estimated to last 6 months. Based within the Customer Service team, you will provide … more

    Apply Now
  16. Production Planner / Sheduler

    Posted 2 days ago by Total Recruitment

    Salary:
    £33,000 - £38,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    The planner/schedulers also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information. The planner/schedulers will … more

    Apply Now
  17. Service Desk Analyst

    Posted yesterday by Hays Technology

    Remote job
    Salary:
    £170 - £180/day £170-£180 per day
    Location:
    Glasgow
    Job Type:
    Contract

    With IT as the backbone of their business and their key differentiator in their field, they are looking to expand their team due to a busy period through the addition of a Service Desk Analyst on a day rate contract basis. Your new role. As a service desk analyst, you will be part … more

    Apply Now
  18. Atlassian Application Support Engineer

    Posted 28/03/2024 by NonStop Consulting

    Remote job
    Location:
    Glasgow
    Job Type:
    Contract

    You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service</em … more

    Apply Now
  19. IT Service Desk Analyst

    Posted 2 days ago by Rise Technical Recruitment

    Salary:
    £27,500 - £30,000/annum Training + Pension + Life Assurance
    Location:
    Edinburgh
    Job Type:
    Permanent

    IT Service Desk Analyst. Edinburgh (Office. £27,500-£30,000 + Training + Pension + Life Assurance. An excellent opportunity to join an established firm and play a pivotal role at the forefront of their growing IT Department, who are looking for an IT Service Desk Analyst to support … more

    Apply Now
  20. Senior IT Support Technician

    Posted 3 hours ago by Hays Technology

    Salary:
    £40,000 - £60,000/annum 55,000
    Location:
    Fife
    Job Type:
    Permanent

    Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update … more

    Apply Now
  21. 3rd Line Support Engineer (Glasgow - Hybrid) - up to £52,000

    Posted 02/04/2024 by Lorien

    Remote job
    Salary:
    £45,000 - £52,000/annum hybrid, on call, central office
    Location:
    Glasgow
    Job Type:
    Permanent

    Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as they grow into the new year. If you have a strong technical support background, as well as a passion for all things third line, … more

    Apply Now
  22. Business Development Manager

    Posted 6 days ago by MDH Recruitment Ltd

    Salary:
    £30,000 - £75,000/annum
    Location:
    G51, Govan, Glasgow City
    Job Type:
    Permanent

    The team is made up of skilled professionals who are passionate about technology and committed to delivering the best possible service to their clients. About the Role. As a Business Development Manager, you will be responsible for converting solid warm leads and new business opportunities … more

    Apply Now
  23. Operations Analyst (12 Month Contract)

    Posted 08/04/2024 by Search

    Remote job
    Salary:
    £14.36/hour
    Location:
    Glasgow
    Job Type:
    Contract

    Providing excellent service to clients on a daily basis, which will likely include responding to enquiries, resolving issues, and ensuring client satisfaction. Processing both standard and non-standard transactions within a specific process, involving various tasks related to derivatives … more

    Apply Now
  24. AWS Solutions Architect

    Posted 10/04/2024 by Be-IT Resourcing Ltd

    Salary:
    £65,000 - £70,000/annum
    Location:
    Edinburgh
    Job Type:
    Permanent

    As a key player in the industry, we pride ourselves on our commitment to customer success and excellence in service delivery. Role Overview. Seeking a talented Solutions Architect to join a dynamic team. As a Solutions Architect, you will play a crucial role in designing and … more

    Apply Now
  25. Agile Team Lead (Part-time)

    Posted 28/03/2024 by Hays Technology

    Remote job
    Salary:
    £550 - £630/day Up to £630 per day (outside IR35)
    Location:
    Edinburgh
    Job Type:
    Contract

    The team's products have been built in accordance with the Digital Scotland Service Standards. In the next few months there will be focus on designing and delivering an entirely new product. Our client's teams work using a broadly Kanban-style, flow-based approach. Rather than following any … more

    Apply Now
  26. Business Development Manager

    Posted 28/03/2024 by Construction & Property Recruitment

    Salary:
    £24,000 - £30,000/annum + Bonus and Package
    Location:
    Glasgow
    Job Type:
    Permanent

    Win new business by selling to customer needs. Create proposals and deliver solutions. Ensure the customers account is running correctly after go live before the account is passed into account management. Contribute to sales meetings and a positive environment. Achieve sales … more

    Apply Now
  27. Static Service Engineer (/ATM/EPOS)

    Posted 10 hours ago by Rise Technical Recruitment

    Salary:
    £30,000 - £35,250/annum
    Location:
    Edinburgh
    Job Type:
    Permanent

    Site Based Service Engineer. Edinburgh. Full time, Permanent Days. £30,000-£35,250 + Pension + 33 days holiday. Do you have electromechanical Engineering experience and are looking for your next opportunity at a company that offer extensive Product training. On offer is an excellent … more

    Apply Now
  28. Business Development Manager

    Posted a week ago by Realise Recruitment

    Quick apply
    Salary:
    £30,000 - £80,000/annum
    Location:
    ML1, Motherwell, North Lanarkshire
    Job Type:
    Permanent

    We are recruiting for a Field Sales Business Development role with a company who offer a wide range of business tech services such as Security (CCTV, Intruder Alarms, Access Control, Fire Systems) Telecoms (Telephone Systems, Connectivity & Mobile), and Managed Print Services ( … more

  29. Technical Support Specialist (Microsoft 365)

    Posted 28/03/2024 by Talento Group

    Salary:
    £30,000 - £40,000/annum
    Location:
    Annan
    Job Type:
    Permanent

    You will join an experienced team with expertise in providing reliable support and top-tier customer service. Responsibilities. Provide technical support to resolve various IT issues, not limited to Microsoft 365 environments. Deploy and maintain Office/Microsoft 365 and Azure AD … more

    Apply Now
  30. Helpdesk Operator

    Posted a week ago by CBRE Enterprise EMEA

    Featured job
    Location:
    Glasgow
    Job Type:
    Permanent

    All abandoned calls must be kept to a minimum by ensuring that you are always logged on to the phones and service levels are maintained during peak periods. Ensure all comments and complaints are passed onto the line Manager. Must be always punctual for shift and when coming back from … more

    Apply Now
  31. Product Support Engineer

    Posted 01/04/2024 by Talent Media Ltd

    Quick apply
    Salary:
    £36,000 - £42,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    We are seeking a dynamic Product Support Engineer who is passionate about delivering exceptional service and possesses a strong technical background, ideally in gas detection but not essential. This role offers an exciting opportunity for someone eager to serve as the first and only point … more

  32. Service Delivery Manager

    Posted 3 days ago by Nine Twenty

    Salary:
    £50,000 - £60,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    Excelling in this role will enable us to stand out from the competition and demonstrate real value to their customers. The day-to-day responsibilities will be ensuring service levels are met and all customer queries are acted upon in a timely manner, development of more

    Apply Now
  33. Service Desk Team Leader

    Posted a week ago by Develop

    Salary:
    £30,000 - £35,000/annum + 15% Shift Allowance + Overtime
    Location:
    Glasgow
    Job Type:
    Permanent

    Service Desk Team Leader. Tannochside, Glasgow - Onsite. £30,000 - £35,000 + 15% Shift Allowance + Overtime. 4 days on 4 days off shift pattern including day and night shifts. My client are looking for an experienced Team Leader to support an existing 24/7 Service Desk team. This … more

    Apply Now
  34. Helpdesk Administrator

    Posted 09/04/2024 by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  35. Business Systems Analyst - Engineering Systems

    Posted a week ago by Akkodis

    Remote job
    Salary:
    £35,000 - £40,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Support the servers, databases, and resources required to deliver a service. Progress upgrades, maintenance work, and other technical changes to the systems. Key Skills & Experience Required. If you believe you have what it takes to support our business in delivering the best service</ … more

    Apply Now
  36. IT Hardware Engineer

    Posted 08/04/2024 by Connexa Technology Limited

    Remote job
    Salary:
    £25,000 - £30,000/annum
    Location:
    Livingston, West Lothian
    Job Type:
    Permanent

    As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will … more

    Apply Now
  37. Service Delivery Engineer - Dumfries

    Posted a week ago by YouFibre Ltd

    Location:
    United Kingdom
    Job Type:
    Permanent

    Reporting directly to the Regional Service Delivery Manager, The Service Delivery engineer will be installing and servicing overhead and underground using Openreach PIA and Netomnia specific network. The Service Delivery Engineer has a key role in installing right … more

    Apply Now
  38. Soft Services Manager

    Posted a week ago by CBRE Enterprise EMEA

    Featured job
    Location:
    Livingston, West Lothian
    Job Type:
    Permanent

    We are recruiting a Soft Services Manager to join the team located in Livingston. The successful candidate will be responsible for delivery of Site and Soft Services at the account's site either directly or via third party suppliers. Role Summary. Responsible for the delivery of … more

    Apply Now
  39. IT Support Consultant

    Posted 10 hours ago by Realise Recruitment

    Quick apply
    Salary:
    £35,000/annum
    Location:
    G1, Glasgow, Glasgow City
    Job Type:
    Permanent

    Supporting the sales teams in the recommendation of suitable products and services which will provide genuine benefit to customers. Attending customer meetings alongside commercial colleagues and answering technical questions in regard to propositions that have been put … more

  40. Business Development Manager – Building Products

    Posted a week ago by Mitchell Maguire

    Salary:
    £25,000 - £35,000/annum + circa £6,000 annual bonus
    Location:
    G1, Glasgow, Glasgow City
    Job Type:
    Permanent

    Industry Sector: Business Development Executive, Business Development Manager, Account Manager, Groundwork, Brickwork, Wall Ties, Fixings, Fire Stopping, Insulation, Construction Sales, Contractors, Main Contractors, Sub Contractors, Façade Contractors, Specialist Contractors, Civil Contractors, … more

    Apply Now
  41. Business Development Manager

    Posted 05/04/2024 by Smurfit Kappa

    Salary:
    £50,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Would you like to work for a company who... cares for its employees & customers in equal measure. is serious about sustainability & the environmental impact of its products & processes. can provide a long-term future & personal development for those who aspire. If yes, then read on to find … more

    Apply Now
  42. Aftersales Field Service Manager

    Posted 6 days ago by Howdens Joinery

    Featured job
    Location:
    Scotland
    Job Type:
    Permanent

    Howdens Joinery is in search of an Aftersales Field Service Manager to oversee our Lamona Aftersales service operations in Scotland. This role sits within our Appliance Aftersales Team and offers an exciting opportunity for a Field Service Manager dedicated to providing … more

    Apply Now
  43. Helpdesk Coordinator

    Posted 11 hours ago by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  44. Helpdesk Team Leader

    Posted 2 days ago by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  45. Resident Services Manager

    Posted 08/04/2024 by Dandara Living

    Salary:
    £30,000 - £32,000/annum
    Location:
    Aberdeen, Aberdeen City, United Kingdom
    Job Type:
    Permanent

    Dandara Living has an exciting opportunity for a Resident Services Manager to join the Aberdeen branch of our build-to-rent division - perfect for those looking to take the next step in their Build To Rent / Property journey. Monday to Friday - 40 hours per week - 8:00am to 5:00pm (with … more

    Apply Now
  46. Commercial Services Manager

    Posted 9 hours ago by Balfour Beatty UK

    Location:
    Glasgow
    Job Type:
    Permanent

    Join our Power Commercial team as a Commercial Services Manager and you'll deliver complex work that really matters to our business and become involved in some of the biggest infrastructure projects in the industry. This role is available part time, job share or full time and can be based … more

    Apply Now
  47. Business Development Manager

    Posted a week ago by Sword Group

    Salary:
    £NEG
    Location:
    Aberdeen
    Job Type:
    Permanent

    Sword provides dedicated and flexible IT modern Managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and operational efficiency to drive value from the business.. We take on the responsibility of IT operations by … more

    Apply Now
  48. IT Field Support Engineer, Medical Equipment

    Posted a week ago by TRS Consulting Services Limited

    Salary:
    £42,000 - £46,000/annum Car + Benefits
    Location:
    Glasgow
    Job Type:
    Permanent

    This market-leading optical group now seeks to recruit a technically motivated and customer focused IT Field Support Engineer, responsible for the planned preventative maintenance, service, breakdown and connectivity of leading edge fully networked electronic optical medical … more

    Apply Now
  49. Network Manager

    Posted 04/04/2024 by NET Recruit

    Remote job
    Location:
    Glasgow (Remote)
    Job Type:
    Permanent

    This will include non-property related matters, stakeholder engagement, customer feedback, internal processes, complaints, and incidents; as well as supporting partnering businesses to ensure that services are continuously running and that expectations are being met by all parties … more

    Apply Now
  50. Business Development Executive - Steel

    Posted 03/04/2024 by Heritage PS Talent Solutions

    Salary:
    £35,000 - £60,000/annum Fantastic basic DOE + Bonus + Benefi
    Location:
    Aberdeen
    Job Type:
    Permanent

    Effectively promote the product range and services. Successfully cultivate business relationships with new and existing clients. Evaluate and present new business prospects, concepts, and opportunities. Contribute to sales and marketing strategies within designated territories. Handle … more

    Apply Now
  51. Helpdesk Manager

    Posted 28/03/2024 by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  52. Oracle/SQL Database Administrator

    Posted 03/04/2024 by Sword Group

    Salary:
    £NEG
    Location:
    Aberdeen
    Job Type:
    Permanent

    Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.. Our core values and culture are based on caring about our people, investing in training and career development … more

    Apply Now
  53. Senior Network Engineer

    Posted 30/03/2024 by Sword Group

    Salary:
    £NEG
    Location:
    Aberdeen
    Job Type:
    Permanent

    Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.. Our core values and culture are based on caring about our people, investing in training and career development … more

    Apply Now
  54. Level 2 Network Engineer

    Posted 29/03/2024 by Sword Group

    Salary:
    £NEG
    Location:
    Aberdeen
    Job Type:
    Permanent

    Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.. Our core values and culture are based on caring about our people, investing in training and career development … more

    Apply Now
  55. Network Security Engineer

    Posted 29/03/2024 by Sword Group

    Salary:
    £NEG
    Location:
    Aberdeen
    Job Type:
    Permanent

    Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.. Our core values and culture are based on caring about our people, investing in training and career development … more

    Apply Now
  56. Senior Data Analyst

    Posted a week ago by Phlo - Digital Pharmacy

    Salary:
    £NEG
    Location:
    Glasgow
    Job Type:
    Permanent

    Deploying techniques to increase and optimize customer experiences, revenue generation, and other business outcomes.. Requirements.. The Person.. Ideally, we're looking for someone with the following.. Curiosity, you want to understand how something works and you'll be looking continuously … more

    Apply Now
  57. Production Planner

    Posted a week ago by Realise Recruitment

    Quick apply
    Salary:
    £30,000/annum
    Location:
    ML4, Bellshill, North Lanarkshire
    Job Type:
    Permanent

    Responsible for arranging all transport, managing customer relations with transport companies, and dealing with all queries or issues. Control of costs in line with production outputs and budgetary controls. Work closely with Production Front Line Managers to ensure that orders, stock … more

  58. Business Development Manager - Private Label

    Posted a week ago by Sofidel UK Ltd

    Location:
    Glasgow
    Job Type:
    Permanent

    This role is full-time and although home based you will be required to travel throughout Glasgow as your assigned area to customers on a weekly/bi-weekly basis and to our office based in Leicester when required. As a Business Development Manager, you will be responsible for maintaining and … more

    Apply Now

Register & Quick Apply

Passwords must contain at least six characters

As part of the CV-Library network, your CV will be uploaded to CV-Library's database, allowing you to be searched by thousands of potential recruiters and employers. By registering with Scotland Jobs you agree to our Privacy Policy and Terms & Conditions