Customer Service Advisor
Posted 17/05/2024 by Eurofins UK Food Testing
This position will be joining our busy Linlithgow laboratory as a Customer Service Advisor in a fixed term one year contract. This is a full time role working 40 hours a week - Monday to Friday 9am - 5.30pm.
The main duties will include:
- Answering customer enquiries via telephone and email, providing information about services or products.
- To maintain relationships with new and existing customers and make them feel valued by being first point of contact.
- Having clear communication with other departments to ensure customers requests are met.
- To carry out other functions in support of the Companies activities as may be required
- To compile, and verify accurate information.
- Communicate with colleagues from other departments to ensure customer expectations are met.
- Deal with queries from customers and those that may arise in relation to data entry.
- Comply with data integrity and company security policies.
- Performs back up of information.
- Comply with GDPR in relation to customer and company information.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000236460858
- Job ID:
- 1258000000000283058
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