JOB TITLE: Cleaning Supervisor

LOCATION: Livingston Designer Outlet

REPORTING TO: Cleaning Manager

Pay rate: £13.00 per hour

JOB TYPE: Full time, 40 hours per week, 5 over 7

Main Duties & Responsibilities:

ABM is looking for a hardworking and proactive Supervisor to join our team working in Livingston Designer Outlet.

Your duties will involve general cleaning of all shopping areas. You will be responsible to maintain and clean all areas, and tasks involve brushing, mopping, checking, and cleaning toilet areas, patrolling malls for litter and spillages. You will also be required to Supervisor the team on shift and make sure they are carrying out the tasks to a high standard and directing them to reactive issue as they present themselves. You must be proactive and be able to problem solve, with good attention to detail and reliable. You will provide customer service to public and support with Fire and Evacuation procedures. Radios are used on site throughout the shift. Training and full uniform provided. You must have good time keeping, great communication skills and immaculate attendance. The hours and shifts will be a mix of back shifts and weekends, 40 hours per week.

• Various Cleaning duties
• Machine operation
• Supervising a team of cleaners
• Monitoring and controlling periodic tasks to ensure completion to a high standard
• Completing paperwork
• Communicating with Line Manager
• Monitoring window cleaning onsite
• Training of staff
• Conducting Team briefings
• Accountable for your team
• Health & Safety
• Ability to work in a fast-paced team with the ability to remain calm under pressure.
• Outstanding Communication skills both internal and external.
• The Ability to effectively prioritise your workload and build relationships.
• Excellent attention to detail.
• A customer focused approach.
• A proactive/can do attitude to work.
• The ability to work on own initiative and take full responsibility of role.
• The ability to follow process/instructions.

Person Specification:

· Ability to work in a fast-paced team with the ability to remain calm under pressure.

· Outstanding Communication skills both internal and external.

· The Ability to effectively prioritise your workload and build relationships.

· Excellent attention to detail.

· A customer focused approach.

· A proactive/can do attitude to work.

· The ability to work on own initiative and take full responsibility of role.

· The ability to follow process/instructions.

Benefits

WHAT WE OFFER:

• Life Assurance
• An online platform with company perks, discounts, etc.
• Online payslips available days before the pay date.
• Company events such as the annual Team Member Appreciation Week
• ABM Cares – participate in charity initiatives of your choice, a paid day off to volunteer, a matching program for charitable donations, and more.
• Career progression: many of our frontline employees decided to go into managerial roles.
• Training & upskilling opportunities: First Aid, Mental First Aid, Brand Ambassador course, IOSH Working Safely, IOSH Managing Safely, and many more courses available through ABM University – our bespoke learning platform.
• Employee Awards: ABM Heroes, Employee of the Month, Long Service awards.
• ABM provides support with license upgrades, expiration, and renewals.
• Discounted access to onsite restaurants & activities.
• Online GP referrals.