Are you ready to play a key role in propelling organisations on their data driven journey?

Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers.

Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.  Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering.

If these values are important to you, and you are looking to take the next step in your career with an established and growing company, we’re delighted to share a newly created opportunity to join the Sword team in the role of Business Development Manager.

Sword provides dedicated and flexible IT modern Managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and operational efficiency to drive value from the business.

We take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. 

We are trusted advisors in the IT service industry with over 20 years’ experience in managing our customers operations and support environments.

As Business Development Manager, you will be joining a new business development team and working closely with the Sales Lead .Priority focus will be around developing business opportunities from new customers whilst managing the growth requirements from established key accounts. 

We have a network of offices throughout the UK and whilst this role will be primarily based from our Aberdeen office it will support a hybrid working pattern to support an optimal work-life balance.

Requirements

At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career.  We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area.  If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further.

Here are the key skills and experience relevant to this role:

• Work closely with the Sales Lead and Operations Lead, taking our dedicated and flexible modern IT Managed Service proposition to market with a focus on new business development and cross selling to other Sword Group customers.
• Utilising existing contacts and relationships from your own network.
• Organising and attending industry customer events.
• Develop strong professional relationships with prospects and customers to achieve “Trusted Partner” status.
• Operate within the agreed Account Management processes and governance framework.
• Engage in a range of sales activities with established and prospective customers to identify, win and retain business, in line with the execution of broader commercial strategy.
• Lead commercial and technical sales activities through collaborative working with Technical SME, Pre-Sales and Sales Admin/Finance teams.
• Ownership and Influence of input into the tender response process, ensuring that RFI’s, RFP’s and proposals are delivered in a timely manner and with accurate costing for delivery to a broad range of customers.
• Establish and maintain professional working relationships at multiple levels with internal and external stakeholders.
• Working with internal delivery teams to ensure delivery of high-quality services to customers.

Experience:

• A demonstrable track record of 5 years prior industry-related business development or senior account management experience – energy sector beneficial.
• A sound  understanding of IT related service provision with proven track record of managing large and medium complex accounts.
• Commercially focused, articulate and possess the ability to think strategically.
• Proven knowledge and execution of successful business development strategies.
• Highly motivated, goal-oriented and target driven.
• Excellent communication, interpersonal and time-management skills.
• Ability to develop and execute complex sales and account development strategies.
• Meticulous attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities.
• A background selling to C-Suite, IT Operations Managers, Infrastructure Managers and Network Managers.

Benefits

Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme.

Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer.  All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.