Job Title: Food Services Manager

Location: Fort William

Hours: 39 hours per week

Shift Patterns: 5 days out of 7 (weekend work included)

Salary: Competitive

An excellent opportunity has presented itself to join our client, as their Food Services Manager. An industry leader in the fashion sector, we are actively recruiting to join the management team, reporting to the Retail Store Manager.

As the Food Services Manager, you will maximise business profitability by optimising sales opportunities whilst working within planned costs. To manage day-to-day operations, to produce a high standard of food preparation and variety to the menu and deliver excellent customer Service through staff training and personal example by liaising with the Store Manager to ensure the Food Service facility compliments the overall performance of the store.

Key Responsibilities include:

Increasing Store Profitability & Sales in Food ensuring menus are up to date and appealing, managing stock control and food ordering, that food is always fresh and meets food standards.

Customer Service:

Always demonstrate good customer awareness and interaction, monitor, and seek continuous improvement on the level of service given to customers, and constantly improve product knowledge.

Staff Management:

Assist the store manager in recruiting staff, ensuring recruitment remains within budget and meet the commercial requirements of the store, onboarding and inducting new staff in line with company expectations. Monitor, review, and appraise individuals as company procedure. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.

Experience & Requirements:

Previous experience as a café or restaurant manager/ supervisor and supervising teams. Exceptional customer service skills. Experience with ordering food stock, beverages, and stock control. Flexible to work weekends and longer shifts when required. Proficient in administration, reporting and health & safety.

This is an immediate vacancy and interested candidates should forward their CV to Paul Davidson