Job Title: Electrician
Location: Bishopbriggs, Glasgow
Duration: 12-18 months
Pay Rate: £24-£25 per hour

We are currently recruiting for an Electrical Product Support Engineer for a 12-18 month contract based in Glasgow.

Key Duties & Responsibilities:
* Main duties involve removing relays, changing plugs and electrical modifications.
* Working with the Project Management team on site or at depots to deliver projects within the budget and on time.
* Ensure that all materials/parts, drawings, tooling, fixtures, test equipment are fit for purpose & available prior to commencement of a job.
* Ensure that investigations and reports on failed / defective components are carried out in line with policies & procedures in a timely manner.
* First line dealing with complaints made by customers, stepping in and supporting as necessary. Escalating at the earliest opportunity as required via PSE Co-ordinator or Operations Manager.
* Maintain positive working relationships with current and potential customers in such a manner as to maintain the reputation of the company as a world class supplier of railway equipment and systems.
* Identify opportunities for improvement during delivery of Service Support work (increased efficiency, decrease throughput time, elimination of waste, etc.) and raise to PSE Co-ordinator or Operations Manager.
* Implement & participate in 5S methodology wherever possible during on / off-site operations (e.g. customer location work areas, stores and company vans) in conjunction with PSE Co-ordinator and Lead Project Manager as required.
* Actively participate in group deployment of improvement initiatives.

Skills, Knowledge & Experience:
* Mechanical and/or Electrical engineering ONC, or NVQ Level 3 or equivalent qualification.
* Outstanding technical attributes & an aptitude for fault finding.
* Significant technical ability in area of expertise (relating to our products).
* Good understanding of Health and Safety legislation.
* Ability to train others.
* Sound IT skills (particularly MS Excel and Laptop/Tablet computers)
* Ability to compile technical reports.
* Ability to efficiently organise own work load.
* Ability to work autonomously and as part of a team.

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