Trust Housing Association has a fantastic opportunity for a Customer Partner (Landlord) to join our team on a flexible/hybrid basis based in the Highlands. You will join on a full-time, permanent basis, and in return, you will receive a competitive salary of £40,404 - £42,903 per annum plus £459 monthly car allowance.

In return for your enthusiasm and commitment as our Customer Partner (Landlord), we will offer you:

• 35 hours per week with flexi-time  
• Competitive salary of £40,404 - £42,903 per annum
• Car Allowance of £459 per month 
• Access to paid training & continued personal development   
• A choice of pension scheme with employer contributions  
• Generous holiday entitlement     

Trust Housing Association is a national housing, support, and care provider, offering a range of accommodation and support services.  We have over 3600 properties across 23 local authority areas from the Highlands and Islands to Dumfries & Galloway. 

About the role:

Trust has a new and exciting opportunity for a Customer Partner (Landlord) based in the Highlands. You will be supporting our customers in Angus, Highlands and the Western Isles. You will also be line managing a small number of our development staff.

As the face of Trust to our customers, you will be driven and enthusiastic, with a passion for delivering exceptional customer experiences, making our new and exciting strategy, The Time Is Now, a reality.  A familiar face within the neighbourhoods in which you operate, you will be empowered to make the right decision at the right time, ensuring seamless service delivery, right first time for every customer. 

With a good working knowledge of the housing sector you will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications.  

What we are looking for in our Customer Partner (Landlord):

With a good working knowledge of the housing sector you will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications.    

Closing Date: Thursday 13th June 2024

Interviews are planned to take place on Wednesday 19th June 2024

Please note, Trust are unable to offer visa sponsorship.

If you feel you have the skills and experience to become our Customer Partner (Landlord) and you’d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you.

Trust is an Investor in People Platinum accredited employer, a Leader in Diversity, and a great place to work.

We are an equal opportunities employer and welcome applications from all sections of the community.

Trust Housing Association is a Registered Scottish Charity- SC(phone number removed)