Employee Relations Case Manager - Expiring soon!
Posted 24/05/2024 by Anderson Knight
Anderson Knight is recruiting an ER Case Manager (6-month FTC) for a priority client based in Glasgow. As a leading organisation in their industry the Employee Relations Case Manager will play a critical role in managing and resolving employee relations issues. The ideal candidate will have a strong background in handling complex ER cases. This role requires a proactive, solution-oriented individual who can navigate sensitive situations with professionalism and confidentiality.
Key Responsibilities:
• Manage and resolve a wide range of employee relations issues, including disciplinary actions, grievances, performance management, and workplace disputes.
• Conduct thorough investigations into employee complaints, ensuring compliance with company policies and legal requirements.
• Provide expert advice and support to managers and employees on ER matters.
• Maintain accurate and detailed records of ER cases, ensuring all documentation is up-to-date and compliant with legal standards.
• Analyse trends and provide insights to senior management on recurring ER issues and recommend proactive measures.
• Ensure consistent application of company policies and procedures across all cases.
• Deliver training and education to managers and employees on ER best practices and policies.
Qualifications:
• Proven experience in employee relations, with a focus on managing complex ER cases.
• Experience in a shared service centre environment is highly advantageous.
• Strong knowledge of employment laws and regulations.
• Excellent communication and interpersonal skills, with the ability to handle sensitive situations with tact and diplomacy.
• Demonstrated problem-solving abilities and conflict resolution skills.
• High level of integrity and the ability to maintain confidentiality.
• Proficiency in Microsoft Office Suite and HR information systems.
- Type:
- Contract
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- gp85333
- Job ID:
- 221719136
- Applications:
- Less than 10
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