Systems Analyst

Posted 28/06/2024 by Hostelling Scotland Head Office

FK8, Stirling, Stirling and Falkirk

Job Reference: HOSA06524

Systems Analyst

Location:  Head Office, 7 Glebe Crescent, Stirling, FK8 2JA

                 Hybrid working can be discussed at interview

Permanent Contract

Start Date, TBC

Hours:  Full Time –  36.25 Hours Per Week


We are Hostelling Scotland, and we need you! 

We are currently seeking to appoint a Systems Analyst based at our Head Office in Stirling.

Hostelling Scotland is a not-for-profit charity with 29 youth hostels. Since 1931, we have welcomed millions of visitors through our doors, helping them to ‘get outside’, to explore what Scotland has to offer, discovering the beautiful locations and the natural benefits of the great outdoors.

Working with Hostelling Scotland is more than just a job. Join our team to become an Ambassador for Scotland and make a difference!

We are seeking a highly motivated and skilled IT Systems Analyst to join our dedicated team in Stirling. The ideal candidate will be responsible for providing technical assistance and support to all of our hostels throughout the network, ensuring the smooth operation of their IT systems.  This role is crucial in the delivery, management and support of all IT related systems and applications within Hostelling Scotland, providing technical guidance and support.

Do you have experience with monitoring tools and the ability to monitor network performance? Are you able to analyse complex network issues and have the ability to install, configure and maintain network devices, including routers, firewalls and network operating systems? Do you have a passion for continuous knowledge and development enabling you to remain up to date in the IT industry?

You would be happy to provide support throughout the network on internet-related issues, including connectivity, performance degradation and security concerns keeping our hostels up and running.  Our colleagues will depend on you to participate in on-call rotation to provide after-hours support for emergencies and maintenance as the hostels open early and close late. You will liaise with colleagues and department managers as required to assist with projects and also maintain the firewall protection to ensure no security threats get through and damages the integrity of the system.  We have hostels from Glasgow through to Kirkwall, Edinburgh over to the Scottish Islands. You will have the opportunity to meet your colleagues throughout all our locations and see some of the amazing landscapes Scotland has to offer whilst at the same time, keeping the network up and running.

We would like you to have an IT related qualification and be able demonstrate the ability to support and administer our IT network?  We would also like you to have a technical knowledge of common network configurations such a Microsoft Server and Active Directory, VMware, data backup, disaster recovery, firewall configuration and O365.  Be able to demonstrate knowledge with internet/intranet environment and associated technologies, such as TCP/IP, DNS/ DHCP, routing and VPN’s.

If you can remain calm under pressure, have a can-do attitude and like to get things done, then we are excited to hear from you. 

As you may have to travel throughout the network, a full manual driving licence would be beneficial.

We can offer:

  • Comprehensive induction and work related training
  • Opportunities to visit our youth hostels within our network
  • Free employee membership and discounts on Hostelling Scotland accommodations to explore Scotland
  • Employee Assistance Programme for your health, wellness and well being
  • Group Life Assurance benefit (after one year service)
  • Pension and holidays

Additional Information:

  • All successful candidates are required to provide two satisfactory references (including one to be the most recent employer) and a recent Basic Disclosure clearance
  • You must be able to provide an evidence of your right to work in the UK before you start with us.

We are committed to making sure Hostelling Scotland is a great place to work.  Our success is down to our people and their dedication, and we would like you to be a part of our future.

How to apply:

If you would like to join us, please click the link to learn about how we process job applicants’ information and apply online.

Closing Date:    7th July 2024

Interview dates:  TBC

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