Scheduling Assistant

Posted a week ago by Trust Housing Association Limited

Edinburgh, City of Edinburgh, United Kingdom
£14.54 - £15.72/annum

Trust Housing Association has a fantastic opportunity for a Scheduling Assistant to join our Customer Experience Team working 27 hours per week over 3/4 days on a rota basis. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £14.54 - £15.72 per hour (£20,358 - £22,071 per annum).

In return for your enthusiasm and commitment as our Scheduling Assistant, we will offer you:

  • 27 hours per week, over a 3-week rota shift times are between 8am & 5.30pm
  • Working 3 days for 2 weeks and 4 days for 1 week including every 3rd weekend
  • Competitive salary of £14.54 - £15.72 per hour (£20,358 - £22,071 per annum)
  • Access to paid training & continuing personal development
  • Generous holiday entitlement  
  • A supportive and caring working environment

Trust Housing Association is a national housing, support and care provider, offering a range of accommodation and support services for older people and housing for families and individuals. We have over 4,000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders.  

What we’re looking for in our Scheduling Assistant:

Working with our Customer Experience team you will be responsible for staff cover arrangements to ensure our housing developments have sufficient staff, and the management of data for the rota management software system.

You will also develop and maintain positive relationships with external agencies in coordinating cover arrangements and invoicing processes.

This is an exciting and challenging post for those who like to drive improvement in our customers’ experience by being empowered to make quick decisions, right for the customer.

Skills and experience we're looking for in our Scheduling Assistant:

You will have excellent IT, written and communication skills and an ability to work closely with colleagues across Trust. You will be at the very heart of the organisation and require a broad skill set to meet a wide variety of duties, including being highly organised and able to work in a structured way.

Closing Date: 12 noon, Monday 22nd July 2024.

If you have practical experience in a similar role, are self-motivated and organised with a can-do attitude, we’d love to hear from you.  If you’d like to learn more about this exciting and rewarding role as our Scheduling Assistant, please click apply now! 

*Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace ('office') should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and your contractual workplace will be the most appropriate for you and the requirements of the role. There are no set rules for how many days you will work from each location, and you will be trusted to work from the most suitable location for what is best for the customer, the business, the team and yourself. 

Trust is an Investor in People Platinum accredited employer, a Leader in Diversity, and a great place to work.

We are an equal opportunities employer and welcome applications from all sections of the community.

Trust Housing Association is a Registered Scottish Charity- SC(phone number removed)

Part Time
Contract Length:
Job Reference:
1322 - 1629
Job ID:

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