DHL Global Forwarding – A world-renowned company consistently recognised as a top employer with excellent career prospects. Working with experienced freight professionals you’ll have the opportunity to develop your career in freight forwarding.

Hybrid working - 37.5 hours per week - Monday to Friday – Glasgow area

Experience in Air or Ocean Freight Forwarding is essential for this role

You will receive:

• Annual salary plus an annual performance-related bonus
• 25 days holiday plus bank holidays
• Pension scheme - up to 8% employer contribution
• Enhanced maternity/paternity/adoption leave
• Support with self-development and career opportunities
• Reward & Recognition awards
• Charity and volunteering support through DHL Foundation

What you’ll be doing

Liaising with our global teams, suppliers and customers you’ll be managing global shipments from door-to- door. 

 Responsibilities will include:

• Coordinate shipments within the DHL network  and external suppliers
• Ensure quality standards are met
• All aspects of customer services

About you

Experience in the Freight Forwarding industry is essential for this role. Interacting with airlines/suppliers you’ll be confident in negotiating to achieve the best rates.  In addition, you’ll:

• Be knowledgeable in exports/imports and related processes
• Have Customer Service experience in transport/logistics/freight forwarding
• Be self-driven and disciplined with the ability to work independently
• Be organised and able to handle change and multi-task
• Have strong numerical skills to undertake manual calculations
• Be continuous improvement conscious - identifying risk areas
• Be able to work cross-functionally and with multiple projects simultaneously
• Have a high attention to detail and accuracy

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