Service Advisor ŠKODA

An exciting position has become available for a full-time Service Advisor based in Edinburgh. The successful candidate will earn on target earnings of up to £32,000 Per Annum.

The ideal candidate for this role will have at least 2 years’ experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment.

You will report to the Service Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

Please note- Working hours are Monday to Friday, 07:45 - 18:00 plus Saturdays – 07:45-12:00 (1 in 3)* Paid at 1.5 of hourly rate.

Role Requirements

• Full UK Driving Licence
• Eligible to work in the UK
• Able to adapt to in house system
• Experience in a similar role within an automotive environment
• Experience working within a customer service environment
• Strong administration skills
• Excellent IT skills including Microsoft Office and the ability to pick up new systems quickly
• Excellent communication skills
• Ability to work to deadlines and timeframes
• Flexible and adaptable approach

Role Responsibilities

• Dealing face to face with customers
• Ensuring that customers are given exceptional levels of service
• Using specialised software required to price jobs and upsell
• Dealing with phone calls quickly and efficiently
• Plan the workshop day
• Ensuring that you maximise workshop efficiencies and profit
• Invoicing and taking payment from customers
• Keeping the reception area tidy

Company

West End Garage is an independent and privately-owned business working with ŠKODA since 1987. Today we are one of the UK’s leading dealerships for ŠKODA with sites located in Stirling, Edinburgh and Dunfermline.

Why should you apply?

• The chance to join a well-established company
• The opportunity to become part of a hardworking, dedicated team
• To showcase your knowledge and experience

If you are ready to start your career at West End Garage, then click APPLY now! We can’t wait to hear from you!

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