About Providor:

Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers.

As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Purpose of the role:

To support the Industry Data department in ensuring data quality across the Providor Business. Ensuring the timely and efficient delivery of data is passed through Providor systems. In particular ensuring industry data flows are exchanged inline with BSCP, RGMA and commercial service levels.

To understand and analyse industry data issues and communicate to key stakeholders in the Providor business.

Key Responsibilities:

• Investigating and Resolving data exceptions on metering worksheet error queues.
• Investigating and Resolving dataflow exceptions in user error queues.
• Investigating and Resolving data exceptions falling out of the interface between work management systems and data flow management capabilities.
• Ad hoc report production, manipulating data in Excel formats.
• Ad hoc investigation into data integrity issues.
• Reviewing and actioning industry data queries.
• Analyse industry data and interpret unusual patterns and possible causes.
• Providing first line service to client queries and reports.

The Individual:

• Working knowledge of energy industry operations, settlements and handling of data flows
• Strong technical/IT ability, in particular - Intermediate/Advanced Excel skills. 
• Previous commercial experience, preferably within the Gas and Electricity Industry (desirable – not essential) 
• Energy Industry knowledge of UK domestic energy and metering markets 
• Strong analytical ability (essential)
• Strong problem solving skills and the ability to be proactive (essential)

Benefits:

• Employer contributed pension scheme
• Employee Assistance Programme with 24 hours telephone and online access,
• 29 days annual leave (Inc. statutory bank holidays)
• Access to Flexible Benefits Scheme (including buy holidays, bike to work scheme, Health shield care plan, and many more)
• Life assurance
• Breakfast Club
• Social Events

Salary £25,365.60