Please note that the advert will close at 00:01 on Wednesday 16 April and therefore we advise getting your application in by no later than midnight on Tuesday 15 April.

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.

We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.

About the Team

The Policy Profession is a small team of colleagues that support policy makers in Ofcom. Our mission is to help strengthen policymaking and we do this through training and development, hosting events, and building a professional community for policy colleagues. The team’s priorities are aligned with Ofcom’s Plan of Work and longer-term strategic policy objectives.

Purpose of the Role

The Policy Profession Administrator works closely with the team to help us deliver a busy programme of events, training, and other work. You will be responsible for administrative duties including writing Profession newsletter content, arranging and attending meetings where you’ll take minutes, providing support for our D&I Working Group, and managing our online resources.

Because we are a small team, there is an opportunity to be involved in the day to day running of the Profession at an exciting time for Ofcom. Whilst providing administrative support, you’ll also be empowered to share your insights and ideas about how we can develop and improve our teams’ work.

This role is a temporary contract, initially until the end of March 2026.

Your Key Responsibilities

This role is ideal for someone who wants to develop their experience in administrative tasks such as minute taking, coordinating meetings and supporting a small team working in policy making. There is an opportunity to adapt this role if you’re interested in developing specific project management or administrative skills.

Your key responsibilities will be:

• Organise and Support Training and Events - Coordinate logistics for training sessions and events, including room bookings and equipment checks. Collaborate with speakers and share materials before and after events.
• Feedback and Evaluation - Track event attendance, gather feedback, and compile impact reports. Design and distribute feedback surveys, help us analyse results, and provide insights to improve our activities.
• Newsletter and Document Support - Assist in drafting the monthly newsletter and other documents, ensuring clear and engaging content that reflects the Profession’s brand.
• Stakeholder Relationships - Build and maintain positive relationships with internal and external stakeholders through positive and professional communication.
• Intranet and Shared Document Management - Manage shared documents and keep the Profession’s online intranet site (called the ‘Hub’) organised and up to date.
• Meeting Support and Minute Taking - Schedule meetings, manage calendars, and take accurate minutes, including recording actions and next steps to keep work moving forward. Provide administrative support to our Diversity and Inclusion in Regulatory Policymaking Working Group.

The skills, knowledge and experience you will need for success

• Using our computer system - You will be using Microsoft Outlook, Word, SharePoint, Excel, and PowerPoint in this role (and other tools). You should be able to use these well or have the ability and curiosity to learn how to use these tools well.
• Articulating Ideas - You’ll be able to express your ideas, thoughts, and information in a clear and concise manner, ensuring messages are understood by everyone. You’ll also have good written communication skills, enabling you to write emails, newsletter content, meeting minutes, and other documents.
• Executing Plans – You’ll organise tasks and set clear goals, managing resources wisely, while keeping an eye on progress.
• Generating Insights – You’ll have good attention to detail and an ability to understand written information and highlight what might be important. This skill will enable you to look at feedback from the Profession’s events, and you’ll make suggestions on how we might improve.
• Forming Relationships – You’ll build and nurture positive relationships with people inside and outside the organisation, helping the Profession as we develop a network of colleagues whose work we support, and maintaining good relationships with external contacts who visit us for events and seminars.

At Ofcom we prioritise inclusive and diverse recruitment in order to truly reflect the society we represent.

Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment. We warmly welcome applications from candidate returning to work after a break – for whatever reason.

As a disability confident employer, we offer interviews to any disabled applicant who meet essential criteria for advertised roles. Learn more about the scheme here.

If you need information in an alternative format or have specific preferences, please contact our recruitment team.