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Displaying 1-2 of 2 jobs
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Posted today by Clarkson Owens Recruitment
Work with the Customer Care Manager and Admin Manager to ensure appropriate appointment times are allocated to jobs. Monitor any tickets placed on hold. Ensure "no access" and "access refused" are reported to clients and associated tickets are aborted. Enforce the no access policy. … more
Posted a week ago by Core Group
Ensure SLA's are adhered to and highlighting any issues to the Customer Experience Manager where necessary. To provide outstanding customer service always, remaining courteous and professional. Analysing and correcting financial data ensuring projected margins are accurate and PMC is … more
