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Displaying 1-3 of 3 jobs
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Posted 3 days ago by Pettigrew Recruitment Group
Reporting to the Customer Service Manager, your day to day responsibilities will include. Handling telephone queries in a professional and polite manner ensuring a satisfactory outcome for our customers. Building and maintaining relationships with clients and external contractors. Complaint … more
Posted 15/05/2024 by Clarkson Owens Recruitment
Work with the Customer Care Manager and Admin Manager to ensure appropriate appointment times are allocated to jobs. Monitor any tickets placed on hold. Ensure "no access" and "access refused" are reported to clients and associated tickets are aborted. Enforce the no access policy. … more
Posted 07/05/2024 by Core Group
Ensure SLA's are adhered to and highlighting any issues to the Customer Experience Manager where necessary. To provide outstanding customer service always, remaining courteous and professional. Analysing and correcting financial data ensuring projected margins are accurate and PMC is … more
