Passenger Assistant Posted a week ago by OCS Group UK Quick apply Location: Edinburgh Job Reference: CL/AR/03-05/1157/7Job Title: Passenger AssistantLocation: Edinburgh Pay Rate: £11.44Hours per week: Variable Shift Rota - 04:00 - 23:00 - 37 hours per week (3 on 3 off. Flexible working times between 04:00 and 23:00.)As Passenger Assistant, you will ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience. We are looking for a customer focused and friendly individuals to join our team and help create a memorable experience for all customers.Main Duties:Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM).Communicate effectively with all passengers and staff.Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment.Comply with all Health & Safety regulations.Use company equipment responsibly ensuring all equipment.To be successful in the role, you will need:As you will be working in a regulated environment, you will be subject to vetting. You will therefore need to provide evidence of your 5 year work history and have valid photo ID (passport or driving/provisional license).Ability to communicate with people and colleagues at all levels.Ability to lift passengers in accordance with manual handling guidelines.What will you get in return?A pension scheme- to save for the future - eligibility rules applyAccess to high street discountsAccess to low interest loansRecognition scheme ‘OCS Stars’- monetary rewards given to top performersTraining and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ ProgrammeLong Service AwardsCycle to work scheme- discounted bicyclesAccess to our Employee Assistance Programme- 24-7 Wellbeing Support Type: Permanent Job ID: 221683748 Contract Length: N/A Job Reference: CL/AR/03-05/1157/7 View full descriptionHide full description