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Posted 05/06/2024 by Hays Technology
Oversee Cloud VoIP systems and network security monitoring. Document cases in the ticketing system. Escalate issues to maintain IT service levels. Adhere to SOX compliance. Lead IT projects and support team collaboration. Conduct routine IT operations. Participate in on-call … more
Posted 05/06/2024 by Hays Technology
Manage user access across Active Directory, Microsoft Entra ID, and M365 Admin consoles. Document incident resolutions thoroughly in the ticketing system. Conduct desktop-level remote troubleshooting, including software updates and system configurations. Escalate complex … more
