Our client works in the offshore, ports and shipping and oil and gas industry and is looking for a Contract Support Engineer to work within their Project Engineering team.

As part of the Contract Support Engineer position, you will work on your own designated contract providing support, technical assistance, maintenance schedules, organising repairs, rectifying payment issues, crewing problems and asset assurance.

The company support the oil and gas industry and after winning new contracts globally, they are looking to expand massively over the next 12 months.

A new permanent opportunity has arisen for a Contract Support Engineer to work within their Project Engineering team.

This role will be office-based and you will be tasked with managing a cranes and lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view.

Other duties and responsibilities will include;

• Act as the Clients representative in ensuring any wider departments deliver as per contractual commitments.
• Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the responsible person, where applicable in business line.
• Provide first line technical support and coordinate any client requirements including breakdowns.
• Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery
• Deliver all aspects of client account, including but not limited to: mobilisations, demobilisations, aged debt, equipment requirements, sales enquiries, client meetings, planning & coordination, technical support
• Responsible for delivering plans in place to support client Integrated Asset Planning and support capability.
• Manage the maintenance, crewing and of offshore assets.

To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. Communicating clear standards for performance is key. You will have a proven track record of client management and have a high emphasis on customer service.

You may have come from a Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering, electrical engineering or lifting qualification is preferred.

If this position is of interest, apply now for a confidential conversation anout your next careeer move!