RECRUITMENTiQ is working in partnership with a Scottish community justice organisation which works to deliver life-changing services that empower people, give hope and protection, and help to build safe communities. We provide a wide range of direct, innovative services in Community Justice, Community Safety and Public Protection. All our services are designed to help build safe communities by reducing conflict and offending.

We work with a broad range of people, including those harmed by crime and those responsible for that harm.

We are looking to appoint an enthusiastic Administration and HR Support Officer to join our team, on a hybrid basis, working 3 days in our Edinburgh office and 2 days from home.

The Role

You will be part of the team providing a professional support service to the office hub, Human Resources Team, Executive and Leadership Teams, and other teams. By providing excellent services and support to the people we work with, and to colleagues, you will contribute to fulfilling our mission.

Skills and Experience

• Demonstrable administrative experience.
• Experience of using online systems.
• Experience of diary/event management.
• Experience of providing office administration and secretarial support.
• Excellent IT skills, in particular Word and Microsoft Excel.
• Excellent attention to detail and accuracy of work.
• Excellent communication skills (verbal and written).

Duties and Responsibilities

• Receive incoming calls on a rota basis, forwarding enquiries to relevant colleague/team.
• Receive incoming mail, ensuring appropriate redirection or action, including referring on with necessary information, to appropriate colleague/team.
• Monitor and responding to info email inbox and direct to the relevant colleague/team as necessary.
• Meet and greet visitors at the Edinburgh Hub.
• Provide office facilities support such as stationery ordering, mail, room bookings, meeting room set up and refreshments.
• Keep the Executive on call phone maintained on a weekly basis.
• Provide administrative/secretariat support to the Executive and Leadership Teams (and other committees and working groups as required) including preparing papers, taking minutes (notes) and refreshments.
• Monitor and maintain the shared HR mailboxes, ensuring queries are dealt with timeously and emails escalated to relevant HR team member where necessary.
• Provide administrative support in recruitment, probationary reviews, induction programme, performance management and contracts.
• Support the Human Resources Officer with payroll administration.
• Support learning and development events for employees by issuing invites, recording attendance, issue course certification and providing data for key performance indicators.
• Administer and update online systems, including Sacro’s applicant tracking system, HR system, online learning systems and Scottish Social Services Council.
• Support the Head of Human Resources in monitoring the SVQ programme and other qualification requirements to comply with the Care Inspectorate statutory obligations.
• Provide administrative/secretariat support to committees/working groups as required.

Benefits

• Policies and family friendly.
• Generous annual leave entitlement.
• Employee wellbeing scheme.
• Pension scheme and death in service.
• Learning and development, progression and qualifications.
• Opportunity for growth and development.
• Enhanced company sick pay.
• Cycle to work scheme.
• Flexible and hybrid working - (Hybrid model is 3 days office based and 2 days at home)
• Work-life balance.
• Employee discount scheme.

As a candidate for the position, your cover letter and CV serve as the perfect opportunity to demonstrate your interest in the position and highlight your impressive skills and experience.

Our role is available to ambitious, professional individuals who are determined to build a career and not just a job and who are enthusiastic, and determined to succeed. We welcome interest from individuals who share our aims and values and want to engage with those we support to help them move on to a more secure, settled and fulfilling life and value diversity from all sections of the community.