Account Associate
Posted 12/04/2024 by NES Fircroft
We are currently seeking an Accounts Associate (Customer Service) to help deliver excellent customer care and onboarding to our contractors.
What you’ll be doing:
What you’ll be doing:
- Act as a point of contact for contractors across numerous accounts to address any issues arising with the account and ensuring consistent delivery of a first-class service
- Effectively co-ordinates and communicates with multiple internal departments about matters relating to the account, while addressing more complex issues with Account Manager to understand how best to resolve these
- Conducting check-in calls with contractors and potential candidates
- Responsible for the coordination of the onboarding of the individual working closely with the candidate and the UK Assignment support team
- Monitoring contractor timesheets
- Strong communication skills
- Attention to detail
- Outgoing & engaging personality
- Determination to achieve objectives
- Ability to multi-task and produce results
- Organized and able to work in a fast-paced environment
- Extremely competitive basic salary with a strong bonus scheme
- Generous WFH (working from home) policy
- 1 paid day for charity activity with regular opportunities to participate in charity events
- 32 days holiday (inclusive of bank holidays) which increases by 1 day each year up to a maximum of 37 days
- Opportunity to purchase 5 days holiday each year
- Full training plan and guidance
- Clear career progression path and regular training and development
- Life insurance from day 1 of employment
- Company salary sacrifice pension scheme (4% employee contribution; 4% employer contribution)
- 4pm finish on Fridays
- Cycle Work Scheme
- Christmas close down
- Fun, lively environment with plenty of staff events - Office Social Committee that organises regular team events, social gatherings and wellness groups.
- Close knit team environment
- Type:
- Permanent
- Start Date:
- 11/04/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BH-1886
- Job ID:
- 221463647
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