My client is a family run financial firm of Partners and Qualified staff who have provided a comprehensive Accountancy service to businesses in Glasgow and Lanarkshire. They work closely with their clients to provide a personal service.

They are now looking for a Receptionist to join their growing team. They are looking for someone with excellent attention to detail, a first-class customer service approach who is happy to pitch in on any task that is needed.

Reception Duties

• Answering telephone, directing calls appropriately and passing on messages
• Opening incoming post and ensuring all outgoing mail is posted
• Meeting and greeting clients & visitors
• Maintain meeting room equipment and hygiene standards
• Ensuring reception area is kept tidy at all times
• Ensuring car park users follow rules and act safely
• Supporting organisation of company events and marketing initiatives as required
• Displaying marketing materials appropriately in office
• Filing, photocopying, scanning and printing as required
• Miscellaneous support to consultancy staff as required
• Establish and maintain good working relationships with clients/visitor and staff

Administrative Duties

• General facilities management and building maintenance - ensure the office is maintained
• to high standard.
• Updating spreadsheets / Word documents
• Reconciling bank statements
• Ensure insurances are in place and displayed as required.
• Conduct fire alarm testing and evacuations undertake Fire Officers duties
• General office equipment supply and maintenance
• Ensuring office is tidy and well presented at all times, providing an attractive and welcoming
• working environment for staff and clients/visitors. Ensure supplies of milk, tea and coffee
• etc
• Observing client and company confidentiality

Person Specification

I am seeking to find someone who is experienced in an office reception environment, basic IT knowledge and literacy, knowledge of MS Word, Outlook & Excel. Experience dealing with a high volume of telephone and email enquiries and the ability to work alone, under pressure whilst also as part of a team under supervision.

Additional Information

• Hours of work: 9am-5pm Monday to Friday
• Contributory pension
• Life Insurance
• 23 days holiday rising with length of service plus 10 days public holiday
• Salary based on experience up to £26k

To apply for this Glasgow based role, please send your cv or call Angela McBrearty on (phone number removed).