Customer Service Team Leader (Mat Cover)
Posted 6 days ago by Cross Resourcing
- Location:
- Selkirk, The Scottish Borders (31 miles)
- Job Type:
- Contract
Training Customer Service Team Members. Ensuring correct use of the CRM. Monitor calls including length, wraps and volumes. Call listening to ensure quality. Carrying out 121's and performance reviews. Completing reports for Management. What you'll need. Prior experience in a Customer … more