The Role - Sales Administrator
Location - Blantyre, South Lanarkshire
Salary - £30,000 per year + performance bonus
Hours - 37.5 hours per week - Back-Shift

Benefits -

* Free Parking
* Home Working (after training period)
* 2 x Bonus per year (based on company performance)
* Joining a company which understands family values and the importance of work life balance

Are you a customer-focused individual with exceptional administrative skills? Our client, a dynamic and growing organisation, is seeking a Sales Administrator to join their team in Blantyre. With a commitment to delivering excellent customer service, our client is looking for someone who can provide support, information, and quotations to customers, clients, and suppliers.

Due to the location of this particular site, public transport access is limited and therefore being a driver with your own transport will be necessary. There is free parking on site for those with their own means of transport.

The hours of work are - 14.00-22.00 (Monday to Thursday) and on a Friday working hours are flexible and you have the benefit of choosing the hours you work between 9am and 10pm with other members of the team opting to work 9.00-16.00.

Responsibilities:

* Establish our client's customer needs and respond to their queries and requests promptly and efficiently.
* Strive for excellence by providing first contact resolution whenever possible.
* Utilise excellent product and service knowledge to ensure customer satisfaction.
* Perform accurate data entry to record customer interactions and update our client's CRM, MRP, and ERP systems.
* Utilise company tools and processes to effectively manage and track sales opportunities.
* Establish and maintain a strong working relationship with our client's Sales Team.

Duties:

* Provide accurate and timely quotations based on supply chain costs and customer requirements.
* Liaise with relevant stakeholders to ensure accurate pricing information is provided to customers.
* Create and update Work Orders to provide clarity on customer requirements.
* Raise internal and external purchase orders for stock requirements.
* Support Sales Team during customer visits to provide exceptional service and support.

Competencies:

* Excellent customer service skills with the ability to understand and meet customer needs.
* Strong attention to detail and accuracy in data entry and processing.
* Ability to work collaboratively with internal stakeholders to ensure consistent and accurate information is shared.
* Strong reporting skills to analyse trends in customer accounts and support forecasting.
* Adherence to internal processes to maintain accountability and accuracy.

If you are a highly organised and customer-focused individual with excellent administrative skills, then this is a great opportunity for you to join a dynamic and growing organisation.
Don't miss out on this exciting opportunity! Apply now with your CV to be considered for the role of Sales Administrator with our esteemed client.

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